Yes. Bunka London is an authorised UK Jellycat stockist, and we have been selling genuine Jellycat soft toys in our stores for over 17 years. As an established independent retailer trading for more than 22 years, we proudly offer authentic Jellycat collections both in-store and online across the UK. When you buy Jellycat online from Bunka London, you can be confident you are purchasing 100% genuine Jellycat products.

Yes. Every Jellycat soft toy we sell is sourced directly from the official Jellycat supplier and arrives brand new, unused and complete with official swing tags and sewn-in care labels.

Jellycat is a British brand based in London. All Jellycat plush toys are designed in the UK and manufactured in carefully audited factories in Asia, primarily in Vietnam and China, in accordance with international labour and safety standards.

Many Jellycat toys are suitable from birth. Products approved for newborns are clearly marked on each individual product page. All Jellycat soft toys are tested to UK, EU, US and Australian toy safety standards and carry both CE and UKCA certification for peace of mind.

Most Jellycat soft toys can be machine washed at 30°C on a gentle cycle. We recommend air drying only. Do not tumble dry, iron or dry clean. Jellycat items with musical components or structural elements should be surface cleaned with a damp cloth.

Jellycat plush toys are loved for their exceptionally soft fabrics, distinctive character designs and limited production runs. Popular collections such as Jellycat Bashful Bunnies and Jellycat Amuseables often sell out quickly across the UK due to strong demand, seasonal releases and collectible appeal.

Yes. Jellycat soft toys are known for their timeless designs, premium quality and long-lasting softness, making them a thoughtful gift for new babies, birthdays and special occasions. Many customers choose Jellycat as a keepsake gift designed to be treasured for years.

Yes. Jellycat toys are highly collectible thanks to their unique designs, regular new releases and limited production runs. Popular characters such as Bashful Bunnies and Amuseables often sell out in the UK, and once certain designs are retired they may not return. Many customers enjoy building their own Jellycat collection over time.

We receive regular Jellycat deliveries throughout the year. However, some limited edition or seasonal Jellycat designs may not be restocked once sold out. Customers can use the "Notify Me" feature on the product page to receive an automatic restock alert.

Yes. We offer full UK delivery, including Northern Ireland, using Royal Mail tracked services. All Jellycat orders are dispatched within 1–2 working days from our UK store and can be delivered to any UK address at checkout.

Yes. We provide fast and reliable UK delivery on all Jellycat orders. Orders are dispatched within 1–2 working days. Customers can also choose Click & Collect from our Beckenham or Forest Hill stores.

Jellycat states that it follows responsible sourcing practices and works with audited manufacturing partners who comply with international labour laws and safety regulations. The brand operates under a responsible sourcing code to ensure ethical production standards.

Most Jellycat toys are made from premium polyester fabrics designed exclusively for the brand. Materials are regularly tested to meet UK and international toy safety standards, ensuring quality, durability and safety for children.